Privacy Commitment
At CLSMART PRIVATE LIMITED, we built Gold Dragon: Spin & Win with your privacy in mind. This document explains our practices in plain, straightforward language.
This policy takes effect on 2026-06-18. Questions may be directed to carehub@relaxingsailingtrip.com.
This policy applies to your use of Gold Dragon: Spin & Win on mobile devices on Android.
We take a privacy-by-design approach: collect only what we need, protect what we have, and never sell your data.
You must be at least 18 years old to use this app. By using this app, you confirm that you are 18 years of age or older.
Downloading or playing Gold Dragon: Spin & Win indicates users agree to the practices described here.
We're here to help with any privacy questions. Reach us at our support team.
Dragon-Themed Privacy Notes
In Gold Dragon: Spin & Win, privacy review is framed around a dragon-led visual experience. App events may relate to display surfaces, reward-style messages, ad placements, diagnostics, or support actions. The fantasy setting does not change the data categories described below; it simply gives context for how app activity may appear to users.
Important boundaries for this product:
- dragon artwork, gold imagery, and reward language are presentation elements;
- diagnostics are used to understand stability, compatibility, and app behavior;
- advertising partners may process device or usage signals when ads are displayed;
- questions about privacy rights should be sent through the contact route listed in this Policy.
the developer does not treat the product theme as permission to collect bank credentials, government identifiers, real-money gambling records, or unrelated personal documents.
Dragon Privacy Reading Guide
Read the sections below with the product's golden-dragon setting in mind. A privacy event may be a routine launch signal, an ad-display signal, a crash report, a device compatibility flag, or a support message about a dragon-themed screen. These signals are handled for operation, measurement, advertising disclosure, security review, and user support.
This product-specific guide does not replace the partner lists or user-rights sections below. Instead, it clarifies how to interpret them for this app:
- if the issue involves an advertisement, the advertising-partner section explains who may process related signals;
- if the issue involves a crash, loading problem, or display fault, the diagnostics and retention sections explain why technical data may be kept temporarily;
- if the issue involves a privacy request, the contact section explains how to reach the developer;
- if the issue involves child privacy, the child-safety section controls over any theme language.
The dragon theme is visual and descriptive. It should not be read as a financial service, identity service, gambling record system, or payment-processing feature.
What Information the developer collects
Here's a transparent look at the information Gold Dragon: Spin & Win collects. We follow a data minimization approach — only what we need.
Automatically Gathered Information
Our systems collect the following information each time this dragon-themed app is used:
- Device hardware and software information
- A device-level identifier used for analytics and ad attribution
- In-game behavior data (level progress, session length, feature use)
- Diagnostic information including crash logs
- General geographic area based on IP address
- Your email when you contact support at carehub@relaxingsailingtrip.com
- Your chosen display name
- Content of any messages or feedback you send us
Purchase Information: the developer does not collect or store payment card or financial account details. All transactions are processed by this dragon-themed app Store or Google Play, and we receive only a transaction confirmation.
Analytics data is pseudonymized — it is linked to a device ID, not your real name or email address.
Contact CLSMART PRIVATE LIMITED at our support team with any data collection questions.
Our Use of user information
Here's how CLSMART PRIVATE LIMITED uses information collected through Gold Dragon: Spin & Win. We keep this list as short and specific as possible.
Service Delivery
the developer uses your data to run the core functions of Gold Dragon: Spin & Win: hosting the game, maintaining your progress, providing customer support, and maintaining app reliability.
Making Gold Dragon: Spin & Win Better: Gameplay telemetry and crash reports help our team identify issues and improvements. This analysis is conducted on aggregated, non-identifying data wherever possible.
For Safety and Fairness
- Detect cheating or fraudulent activity
- Protect players from harassment or abuse
- Maintain the integrity of game systems
To Communicate With You
- Respond to your support messages
- Send important service notifications
- Notify you of significant policy updates
the developer does not sell your personal data. the developer does not share your data with advertisers or data brokers for their own purposes.
Where required by law (including GDPR), our legal bases for processing include: contract performance, legitimate interests, and legal compliance.
Questions? We're at our support team.
When the developer shares Your Data
CLSMART PRIVATE LIMITED does not sell or trade your personal data. the developer shares it only when necessary to operate Gold Dragon: Spin & Win or comply with the law.
Service Partners: Our operational partners — such as hosting providers, analytics vendors, and support platforms — receive only the data they need to do their jobs. They operate under data processing agreements with CLSMART PRIVATE LIMITED.
Law and Safety: the developer may share data when legally required (e.g., by court order or government request), or in good faith when necessary to protect safety, prevent fraud, or enforce our Terms.
Business Transactions
If CLSMART PRIVATE LIMITED is involved in a merger, acquisition, or asset sale, user information may be transferred to the successor entity, subject to the same privacy protections outlined here.
the developer does not sell your data. We never sell, rent, or auction personal data to advertisers, data brokers, or any other third party.
the developer may share aggregated, anonymized statistical data with partners or in public reports. This data cannot identify you individually.
Reach our team at our support team — we respond within 30 days.
How Gold Dragon: Spin & Win Tracks Usage
Gold Dragon: Spin & Win uses tracking technologies to help this dragon-themed app function and to understand how it's being used. Here's what the developer uses and why.
Mobile Analytics Tools:
Gold Dragon: Spin & Win uses analytics software (e.g., Firebase) to collect pseudonymized usage data including session duration, feature usage, and device type.
Advertising Identifiers
the device used for access's Advertising ID (Apple IDFA / Google GAID) may be used to attribute app installations and measure campaign effectiveness. You can opt out via device settings.
Managing Tracking: You can limit or reset tracking identifiers in the device used for access's privacy settings. On iOS, this requires approving tracking via the system prompt. On Android, visit your Google Account settings.
the developer does not use tracking data to serve behavioral advertising inside Gold Dragon: Spin & Win without your explicit consent.
For more on our tracking practices, write to our support team.
Privacy Rights for Children and Families
Gold Dragon: Spin & Win is a general-audience app rated suitable for all ages, though our data practices follow COPPA guidelines for users under 13.
Mixed Audience Commitment
As a mixed-audience app, we commit to:
No targeted data collection from minors
the developer does not knowingly collect, retain, or use the personal data of users under 13 for profiling, targeted advertising, or sale to outside providers.
Age-appropriate advertising
We work with advertising partners to show ads in this dragon-themed app. We do not use personal data from users under 13 for targeted or behavioral advertising.
Transparent parental controls
Parents can contact the developer at any time to request information about what (if any) data relates to their child, and to request deletion of that data.
Exercising Parental Rights
Contact: our support team
Requests are processed within 30 days. the developer may ask for verification to protect children's privacy before disclosing any information.
How to Exercise Your Privacy Rights
Applicable privacy laws give you rights over your personal data. Here's what those rights are and how to use them.
What You Can Ask Us To Do:
- Show you what data we have (Access)
- Fix errors in your data (Correction)
- Delete your data (Erasure)
- Give you a copy to take elsewhere (Portability)
- Stop certain processing (Objection/Restriction)
Regional Rights: California residents have rights under CCPA. EU and UK residents have rights under GDPR. We honor all applicable rights regardless of your location.
Submitting a Request: Send a rights request to our support team. the developer may ask for identity verification and will respond within 30 calendar days.
Questions about your rights? Email our support team.
Our Data Retention Policy
CLSMART PRIVATE LIMITED retains personal data only for as long as needed to fulfill the purposes described in this policy or as required by law.
Retention Periods:
- Account and gameplay data: Active account + 30 days after deletion request
- Support communications: 12 months after resolution
- Analytics logs: 90 days (auto-deleted)
- Financial records: 7 years (legal requirement)
- Crash reports: 60–90 days
If you haven't played Gold Dragon: Spin & Win for 24 consecutive months, the developer may anonymize or delete your account data. We'll give advance notice.
Early Deletion: Request data deletion before the standard retention period expires by emailing our support team. We'll process your request within 30 days, subject to legal holds.
After retention periods expire, data is either permanently deleted or irreversibly anonymized. Anonymized data cannot be used to identify you.
Data lifecycle questions: our support team.
How We Protect Your Data
Your data's security is important to us. This section describes the technical and organizational safeguards CLSMART PRIVATE LIMITED maintains.
Encryption: All data transmitted between the device used for access and our servers is protected by TLS encryption. Stored data is encrypted at rest using industry-standard algorithms.
Organizational Safeguards:
- Staff receive privacy and security training
- Access to personal data is limited to employees who need it
- We maintain a formal incident response plan
- Third-party processors must meet our security standards
An Honest Note
No system is perfectly secure. While we maintain strong protections, we cannot guarantee absolute security of data transmitted over the internet. We encourage you to protect your account credentials and keep the device used for access software updated.
In the event of a significant data security incident affecting user information, CLSMART PRIVATE LIMITED will notify you promptly and comply with all applicable breach notification laws.
Security questions? Email our support team.
Third-Party Tools and Services
Gold Dragon: Spin & Win integrates the following third-party tools to support app functionality, performance measurement, and ad delivery infrastructure. These tools operate under their own privacy policies.
- Firebase Analytics — Gameplay analytics and user behavior tracking: Privacy Policy
- Firebase Crashlytics — Crash reporting and app stability monitoring: Privacy Policy
- Google Play Services — Android platform services: Privacy Policy
- Adjust — Mobile attribution and ad revenue tracking: Privacy Policy
- AppLovin MAX SDK — Ad mediation layer - loads and displays ads from all integrated ad networks: Privacy Policy
- Android: Settings → Google → Ads → Opt out of Ads Personalization
Questions about our third-party integrations? contact the developer at our support team.
Advertising Partners
Gold Dragon: Spin & Win is free to play and supported by in-app advertising. The following ad networks deliver advertisements within this dragon-themed app. Each network may collect device identifiers and interaction data to serve and measure ads.
- Google AdMob: Privacy Policy
- Meta Audience Network: Privacy Policy
- AppLovin / MAX: Privacy Policy
- Unity Ads: Privacy Policy
- IronSource (Unity LevelPlay): Privacy Policy
- Yandex Mobile Ads: Privacy Policy
- Verve Group: Privacy Policy
- Mintegral: Privacy Policy
- Liftoff (Vungle): Privacy Policy
- Chartboost: Privacy Policy
- Pangle (TikTok for Business): Privacy Policy
- InMobi: Privacy Policy
- DT Exchange (Digital Turbine): Privacy Policy
- BidMachine: Privacy Policy
- BIGO Ads: Privacy Policy
- Moloco: Privacy Policy
We work with advertising partners to show ads in this dragon-themed app. We do not use personal data from users under 13 for targeted or behavioral advertising.
To opt out of interest-based advertising, visit Your Ad Choices or adjust the device used for access's advertising settings.
Data Transfers Outside Your Country
CLSMART PRIVATE LIMITED operates globally. Your data may be processed in countries outside where you live, including the United States or other regions.
Our servers and third-party service providers are located in various countries, including the United States and the EU. Your data may be processed in any of these locations.
Legal Safeguards for EU/UK Transfers: For transfers of personal data from the EEA or UK to third countries, CLSMART PRIVATE LIMITED relies on Standard Contractual Clauses (EU Commission Decision 2021/914) and, where applicable, UK IDTAs.
Our privacy standards apply globally. Your data receives the same level of protection in all countries where we operate.
International transfer questions: our support team.
Privacy Policy Version History
We occasionally update this policy to reflect new features, legal requirements, or improved data practices. Here's how we handle changes.
How We Notify You
For material changes, we will:
- Display a notice within Gold Dragon: Spin & Win when you next open this dragon-themed app
- Update the 'Effective Date' at the top of this policy
For minor corrections or clarifications, we'll update the policy without a separate notice.
Version Tracking: The effective date at the top of this page shows exactly when the policy was last updated. Previous versions are archived and available on request.
If updates change how the developer uses your data in ways you're not comfortable with, you can stop using Gold Dragon: Spin & Win and request deletion of your data at our support team.
Prior versions of this policy are available on request. Email our support team with 'Policy Archive Request' in the subject line.
Questions about this policy's update history? Email our support team.
Contacting CLSMART PRIVATE LIMITED
Privacy is a two-way conversation. Here's how to reach CLSMART PRIVATE LIMITED about your data.
Privacy inquiries → our support team
General support → our support team
Response Time: We acknowledge all privacy inquiries within 5 business days and provide a full response within 30 calendar days. Complex requests may take up to 60 days — we'll let you know.
Helpful Request Details:
- Type of request (access / deletion / correction / objection)
- Your approximate account creation date
- Country of residence (to apply the right laws)
DPO Contact: Our Data Protection Officer can be contacted at our support team with the subject line 'DPO Inquiry'.
If we're unable to resolve your privacy concern, you have the right to escalate to your local supervisory authority. In the EU: edpb.europa.eu. In the UK: ico.org.uk.
Your privacy matters. Don't hesitate to reach out at our support team.